The second edition of this comprehensive text provides an up-to-date, coherent, and rigorous framework for controlling, managing, and predicting software development processes. With an emphasis on real-world applications, the authors apply basic ideas in measurement theory to quantify software development resources, processes, and products. They also discuss the limitations of past and current approaches used in empirical research, show how these limitations can be reduced, and provide guidelines for making decisions. In addition to worked examples and exercises, this edition features extensive case studies throughout the chapters.
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Norman Fenton is a professor of computer science at the Queen Mary University of London, UK
Shari Lawrence Pfleeger is a senior researcher at the RAND Corporation in Arlington, Virginia, USA.
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