Items related to Calming Upset Customers (Crisp Fifty Minute Series)
Synopsis
When a customer is upset with your company, you have an opportunity. You can ?become the company,? defuse the situation, win the customer over, and ensure continued business. That's a lot. But anyone can learn the skills that are necessary. There is no single technique for every customer, but the collection of skills outlined here will work in any industry.
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Calming Upset Customers: Stay in Control. In Any Situation (Crisp Fifty Minute Series)
Seller: Gulf Coast Books, Cypress, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: As New. Seller Inventory # 1426018347-1-37332612