The System's Bitch: A Humorous Look at My Painful Life as a Customer - Softcover

Wright, John

Softcover

ISBN 10: 1420881779 ISBN 13: 9781420881776

Publisher: AuthorHouse, 2005

Synopsis

At one time in my life, I thought I understood the meaning of the word "service": the act of doing things for other people. Then I heard the terms:¿ Internal Revenue Service¿ Postal Service¿ Civil Service¿ Service Stations¿ Customer Service¿ City/County Public ServiceI became confused about the word "service." This is not what I thought "service" meant. Then I overheard two farmers talking about having a bull "service" some of their cows.WHAM!! It all came into perspective! Now I understand what all those "service" agencies are doing to us...This book takes a funny look at the serious state of "service" in America today.

About this title

About the Author

J. Lowell Wright has been married to his best friend for nearly 4 decades and he and his wife have 3 grown daughters and two absolutely perfect grandchildren. He is a retired Lieutenant Colonel with a Bachelors of Science Degree in Management and over 30 years of leadership and management experience including production supervision and command in the military from platoon leader through battalion command. This is his first publicly published book. He currently works as a Defense Contractor and heads up J. Lowell Communications and Entertainment specializing in Customer Service Training and Employee Motivation.

Edition details

• Publisher: AuthorHouse
• Publication date: 2005
• Language: English
• ISBN 10: 1420881779
• ISBN 13: 9781420881776
• Binding: Paperback
• Number of pages: 104