Transformative Quality: The Emerging Revolution in Health Care Performance - Hardcover

Hagland, Mark

Hardcover

ISBN 10: 1420084925 ISBN 13: 9781420084924

Publisher: Productivity Press, 2008

Synopsis

Always interesting and informed, national award-winning journalist Mark Hagland demonstrates how pioneering organizations are combining new tools with a new way of thinking to reinvent the way we deliver health care services in this country. Through exceptionally well-documented case studies, this insightful volume ―

• Puts the current journey towards industry-wide quality transformation into an understandable context for executive, board, and policymaking audiences
• Explores how performance improvement methodologies borrowed from other industries, including Six Sigma, Lean management, and the Toyota Production System are transforming care delivery processes and administrative operations nationwide
• Examines the strategic role that information technology will play in the transformation of clinical care quality and patient safety

The case studies contained in this book document the surprising strides being made by pioneering hospitals and health systems, advances that have the potential to transform the delivery of health care in the United States. Offered in a context that frames the current state of health care quality in this country, they are indispensable reading for anyone working in the trenches to improve that quality.

About this title

About the Author

Mark Hagland

Edition details

• Publisher: Productivity Press
• Publication date: 2008
• Language: English
• ISBN 10: 1420084925
• ISBN 13: 9781420084924
• Binding: Hardcover
• Edition number: 1
• Number of pages: 174