Synopsis
If a company changes a design after a product launch-and not during the concept stage-implementing the changes will cost 1,000 times more. Six Sigma, the near-perfect rate of only 3.4 defects per million opportunities and the management strategy to which Jack Welch attributes G.E.'s phenomenal success-is on the list of all successful organizations. Even with excellent Six Sigma implementation, most companies are able to achieve only Five Sigma, which is not enough in today's ultracompetitive marketplace. For the first time, leading quality expert and author Subir Chowdhury presents Design For Six Sigma (D.F.S.S.), a revolutionary five-step process that takes a company all the way to Six Sigma.
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About the Author
Subir Chowdhury is the author of international bestsellers "Management 21C" and "The Power of Six Sigma", which received critical media attention in the New York Times, U.S.A. Today, San Francisco Chronicle, and Publisher's Weekly. He is executive vice president of the A.S.I.-American Supplier Institute and former chairman of the American Society for Quality's Automotive Division. Chowdhury, a young business professional, is rapidly becoming known as one of the best management thinkers of the 21st century.
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