Managing Difficult, Frustrating, and Hostile Conversations: Strategies For Savvy Administrators - Softcover

Kosmoski, Georgia J.

 
9781412913409: Managing Difficult, Frustrating, and Hostile Conversations: Strategies For Savvy Administrators

Synopsis

Be prepared to manage stressful situations before they happen with proven, constructive strategies!

The second edition of this best-selling resource provides new and updated content influenced by the feedback of over

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About the Authors

Georgia J Kosmoski is Professor of Educational Administration at Governors State University located outside of Chicago, Illinois. She has been an educator for over 25 years She has been a teacher, assistant principal, principal, and assistant superintendent.

 



Dennis R Pollack is a clinical psychologist in Spokane, Washington. Before starting his private practice, he was a psychology professor at Illinois State and Gonzaga universities. He is a nationally recognized clinical and voactional expert who speaks and writes regularly in the fields of both psychology and education.

 

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