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Trouble in the workplace - whether it is bullying, harassment or stress - is always in the headlines. Yet, in many discussions, the research and statistics that are cited prove unreliable. This book summarizes the largest specialist research programme on ill-treatment in the workplace so far undertaken. It provides a powerful antidote to half-truths and misinformation and offers a new way of conceptualizing trouble at work, moving the discussion away from individualized explanations - and talk of 'bullies' and 'victims' - towards the workplace characteristics that cause trouble at work. The biggest problems arise where organisations fail to create a workplace culture in which individuals really matter. Paradoxically, these are often the organizations which are well-versed in modern management practices.
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<B>Ralph Fevre i</B>s Professor of Social Research at Cardiff University, UK. His publications include <I>The Sociology of the Labour Markets</I> (1992), <I>The Demoralization of Western Culture </I>(2000) and <I>The New Sociology of Economic Behaviour</I> (2003). <B>
Duncan Lewis i</B>s Professor of Management at Plymouth University, UK. His recent publications include articles in Public Management Review and Public Administration.
<B>Amanda Robinson</B> is Senior Lecturer in Criminology at Cardiff University, UK. She has recently published in the Howard Journal of Criminal Justice, and in <I>Violence Against Women: An International and Interdisciplinary Journal. </I><B>
Trevor Jones </B>is Deputy Director of the School of Social Sciences, and Reader in Criminology at Cardiff University, UK. He is co-author of <I>Plural Policing: A Comparative Perspective</I> (2006) and <I>Policy Transfer and Criminal Justice: Exploring US Influence Over British Crime Control</I> (2006).<B>
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