Items related to Mastering Communication (Palgrave Master Series)

Mastering Communication (Palgrave Master Series) - Softcover

Nicky Stanton

 
9781403917096: Mastering Communication (Palgrave Master Series)

Synopsis

This book is for anyone wanting to improve their communication skills and knowledge of how communication works in organizations. It provides guidance on telephoning and text messaging, interviewing, meetings, giving presentations, speaking in public, letter and report writing, emailing and netiquette, visual and non-verbal communication. There are plenty of activities and exercises throughout so that readers can check their progress. The fourth edition of this best-selling book has been revised to bring it fully up-to-date, taking into account the latest developments in communication and technology. It also includes new material on the ways in which human interactions can be improved by an awareness of different social psychology approaches.

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About the Author

NICKY STANTON is a management consultant and trainer in management development, leadership and communication. She has worked in industry as a training officer and in education as a senior lecturer in communication and head of a business studies department.

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