Travel Perspectives: A Guide to Becoming a Travel Professional is a text that instructs students on the product of travel and how to sell it. It is a concise and descriptive "how to" manual complete with tools that help the student practice what is learned. Travel Perspectives focuses on terminology, product process and procedure, and developing the student's sales and customer service skills. Discussion points, contained throughout the text, develop understanding of the sales process and the role of customer service in attaining and retaining customers.
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In an era of Internet ticket sales and increased expectations for customer service, two travel industry experts offer a "how-to-do-it" textbook covering travel agency terminology, features of all major products sold, reference materials, and selling techniques for those working toward careers in travel and tourism. Among its features, the text offe
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Seller: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condition: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Seller Inventory # 1401851770-7-1