AI ChatBots For Dummies (For Dummies (Computer/Tech)) - Softcover

Mirabella, Kelly Noble; Butow, Eric

Softcover

ISBN 10: 1394378556 ISBN 13: 9781394378555

Publisher: For Dummies, 2026

Synopsis

A handbook for professionals implementing or upgrading chatbots

In AI Chatbots For Dummies, chatbot expert Kelly Mirabella and veteran tech educator Eric Butow deliver a from-scratch guide to deploying AI-powered chatbots that keep your business' customers happy. The book offers step-by-step instructions to building your bot and putting it into use ― even if you don't know how to code. You'll learn how to reduce your workload, improve your company's efficiency, increase customer satisfaction, and accomplish a ton of other useful business goals, like creating automated marketing campaigns and new sales strategies.

The authors walk you through exactly how you can use chatbots in a variety of use cases, from generating leads and sales to gathering audience and customer data and growing an audience. You'll also learn how to:

• Automate customer service and support, ensuring your customers remain loyal and satisfied
• Measure the success of your chatbots and expand their capabilities over time
• Connect your chatbots to other systems and tools, including email, CRMs, calendars, and more

AI Chatbots For Dummies is the perfect how-to guide for business owners, entrepreneurs, and other business leaders interested in using chatbots to upgrade their company's abilities, improve its efficiency, and grow its bottom line.

About this title

About the Author

Kelly Noble Mirabella is a chatbot expert specializing in AI-powered customer engagement solutions.

Eric Butow is a 54x business and technology author who has co-authored multiple For Dummies titles including Instagram For Business For Dummies and Digital Etiquette For Dummies.

From the Back Cover

Easy and effective strategies for using AI chatbots

Turn your business into a 24/7 customer service powerhouse with AI chatbots that work around the clock! Perfect for anyone drowning in customer emails or missing sales opportunities while they sleep, AI Chatbots For Dummies explains how to build intelligent chatbots from scratch ― no coding required. You’ll discover how major companies use chatbots to boost efficiency and customer satisfaction and learn to create your own automated assistants for customer service, lead generation, and marketing campaigns that practically run themselves.

Inside …

• Build no-code solutions
• Create 24/7 customer support
• Accelerate lead generation
• Convert leads into customers
• Reduce overhead and workload
• Improve customer satisfaction
• Scale your company
• Integrate the newest tools

Edition details

• Publisher: For Dummies
• Publication date: 2026
• Language: English
• ISBN 10: 1394378556
• ISBN 13: 9781394378555
• Binding: Paperback
• Edition number: 1
• Number of pages: 320