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Problem Driven Management: Achieving Improvement in Operations through Knowledge Management - Softcover

Muñoz-Seca, B.; Riverola, J.

 
9781349520763: Problem Driven Management: Achieving Improvement in Operations through Knowledge Management

Synopsis

Managing the knowledge process and involving the whole company in problem solving are the keys to success. Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations.

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About the Author

BEATRIZ MUÑOZ-SECA is Professor and Head of the Operations and Technology Department at IESE Business School, University of Navarra, Barcelona, Spain.

JOSEP RIVEROLA is Professor of Production, Technology and Operations Management at IESE Business School, University of Navarra, Barcelona, Spain.

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