The Future of Retail Banking - Softcover

DiVanna, J.

 
9781349510580: The Future of Retail Banking

Synopsis

This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalization, market structure, technology and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding and customer behaviour. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry.

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About the Author

JOSEPH A. DIVANNA is an independent author, consultant and global public speaker based in Cambridge, England, where he researches the nature of business over the last ten centuries and in the future. A thought leader and reengineering practitioner formerly with CSC Index's Research and Advisory Services, he is currently CEO of Maris Strategies Ltd.

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Other Popular Editions of the Same Title

9781403911261: The Future of Retail Banking: Delivering Value to Global Customer

Featured Edition

ISBN 10:  1403911266 ISBN 13:  9781403911261
Publisher: Palgrave Macmillan, 2003
Hardcover