Synopsis
Prologue 1. Complexity is a Consequence of Living in a Sandpile World 2. Only Variety Absorbs Complexity 3. Top-down Decentralization and the Folly of Power First Story: The Pennsylvania Railroad Company 4. Going Against the Grain: Aborted Bottom-up Decentralization Second Story: The Durham Coal Miners 5. Common-sense Decentralization by Working with Human Nature - Not Against It Third Story: Svenska Handelsbanken 6. Deep Leadership Creates the Social Glue Keeping High-variety Organizations Together Epilogue
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