1. Representative Bureaucracy in Plural Societies 2. Researching in Contested Cities: Belfast and Brussels 3. Belfast: Everyday Policy-making in a Contested Environment 4. Brussels: Power-Sharing at the Lowest Common Denominator 5. The Merit Principle in a Representative Bureaucracy: Belfast 6. Active Representation within the Power-sharing Society: The Values Guiding Administrative Decision-making in Belfast and Brussels 7. Concluding Remarks: Bureaucrats and Conflict Management
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