Synopsis
Excerpt from A Model for the Configuration of Incoming Wats Lines
Nevertheless, it would be very easy to extend the model to include Band VI, whereas the intrastate lines, Band IX, must be treated separately.
In 1984 the cost of a wats line consisted of a monthly access fee of and an usage fee which depended upon the band, the total monthly usage of the lines, and the time of day during which calls are made (see Table For example, if a user acquired a Band I line and used it for fourteen hours over the course of a month, he would be charged an access fee of and an usage fee, which depends on when the fourteen hours were incurred. The usage charge would be for each hour the phone was used during the business day, for each hour the phone was used during the evening, and for each hour of night and weekend usage. If, on the other hand, he used the phone for a total of sixteen hours, he would be charged plus for each hour of usage during the day, for each hour in the evening, and for each hour at night. When there are multiple lines of the same type, the usage rate depends on the average monthly usage over the set of lines.
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A Model for the Configuration of Incoming Wats Lines (Classic Reprint)
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Paperback. Condition: New. Print on Demand. This book details how to configure incoming phone lines for a business in order to reduce the cost of servicing telephone calls while maintaining an acceptable level of customer service. The author uses a specific company as an example throughout the text. The company in question accepts orders by phone and has a large number of phone lines to handle the volume. Using a queueing model the author characterizes the behavior of the phone system and uses a dynamic programming optimization algorithm to find the least-cost telephone configuration that will provide the target level of customer service. The author discusses the sensitivity of the solution to changes in various parameters and validates the model through other approximate models and a simulator. The insights in this book will help business owners and managers understand how to improve the cost of their phone systems. This book is a reproduction of an important historical work, digitally reconstructed using state-of-the-art technology to preserve the original format. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in the book. print-on-demand item. Seller Inventory # 9781332270385_0
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A Model for the Configuration of Incoming Wats Lines Classic Reprint
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # LW-9781332270385
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Condition: Sehr gut. Zustand: Sehr gut | Sprache: Englisch | Produktart: Bücher | Keine Beschreibung verfügbar. Seller Inventory # 26072348/2