Implementation Politics: Top Management Support and User Involvement (Classic Reprint) - Softcover

M. Lynne Markus

Softcover

ISBN 10: 1331457025 ISBN 13: 9781331457022

Publisher: Forgotten Books, 2018

Synopsis

Excerpt from Implementation Politics: Top Management Support and User Involvement

An alternative explanation, which addresses all of these objections, explains resistance to information systems as a lack of consonance between the distribution of power implied by an information system and the distribution of power existing in the organization.

Thus, the origins of resistance. Here, power is defined as the ability to get one's way over objections. Thus, the origins of resistance are found, not in the presence or absense of any particular tactic for introducing change, but in the interaction of the substance of the change with its organizational context. Clearly, the power distribution of an organization is not the only substantive dimension which could be changed by the introduction of a system with certain design features. Other dimensions include the task variety, importance and autonomy of middle managers' jobs and social interaction patterns or job-related communication channels. But organizational power structures influence a great deal of the behavior of individuals, groups, and subunits contained in them. Therefore, power structure changes introduced by computer-based systems comprise an efficient and fruitful starting point for identifying the organizational impacts of systems and, hence, the causes of resistance to them.

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This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.

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Product Description

Excerpt from Implementation Politics: Top Management Support and User Involvement The 3Pa system is an intriguiging study in implementation failure and success. The Production Planning and Profit Analysis system was introduced into two manufacturing plants in the same division of a company. It was readily accepted in one plant and staunchly resisted in the other, in spite of repeated managerial interventions. Eventually, however, the resisting plant gave in and began using the system. What makes this case especially interesting is that top management clearly supported the system and gave both plants the opportunity to participate in the design process; conventional wisdom, therefore, helps little to explain the early resistance in one plant. While It is true that the resisting plant did not avail itself of the proffered participation opportunity, analysis of the case data through a political perspective indicates that the lack of participation is not so much a cause of the resistance observed, but a reflection of the political situation in the company to which the resistance is more appropriately attributed. This paper describes the political perspective, applies it to the 3Pa case and draws some implications for practicing system designers and implementors. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.

Edition details

• Publisher: Forgotten Books
• Publication date: 2018
• Language: English
• ISBN 10: 1331457025
• ISBN 13: 9781331457022
• Binding: Paperback
• Number of pages: 40