Key Business Solutions: Essential Problem-solving Tools and Techniques That Every Manager Needs (Financial Times Series) - Softcover

Weiss, Antonio E.

Softcover

ISBN 10: 1292466626 ISBN 13: 9781292466620

Publisher: Pearson Education, 2024

Synopsis

Containing an accessible problem-solving methodology and practical tools and techniques, this book is your essential guide to resolving modern business dilemmas, from ‘how do we increase our sales?’ to ‘how to we digitally transform our organisation?’ 

About this title

About the Author

Dr Antonio Weiss is a Senior Partner at The PSC, a public services consultancy, advising senior clients on user-centred design, innovation thinking, and utilising technology to redesign public services to meet citizens’ needs. He is a globally recognised and published thought leader on strategy and management. He has over 15 years of experience advising high-profile organisations such as the NHS, UK Government Digital Service, Office for Artificial Intelligence and the UK Space Agency. 

His work has been featured across several media, including the Financial Times, The Guardian, and BBC Radio 4. He has published four books: 101 Business Ideas (FT Press) a number 1 WHSmith Business Bestseller; Key Business Solutions (FT Press), which was shortlisted for the CMI Management Book of the Year 2013; Management Consultancy and the British State (Palgrave Macmillan: 2019); and The Practical Guide to Digital Transformation (Kogan Page: 2022). 

Antonio has a research post at the University of Cambridge’s Bennett Institute of Public Policy, investigating major change initiatives across governments globally. 

He frequently trains managers and leaders from major public and private sector organisations in change management, problem-solving and digital transformation. 

From the Back Cover

The tools and techniques you need to solve even the toughest business problems  

This concise practical book explains how to resolve every challenge faced on a day-to-day basis in your business by presenting an unbeatable inventory of proven problem-solving tools and techniques to help you tackle your toughest business dilemmas effectively. 

Using case studies, a ‘best practice example’ and a visual illustration, every dilemma is brought to life equipping you with the very best tools to confront any problem your business may face. 

• Overcome any business challenge with robust logic and structure 
• Rapidly prototype in order to test potential solutions  
• Break down problems and make your workload lighter 
• Deliver the ‘killer’ recommendations 
• Successfully implement change in people and organisations 
• Keep yourself, your team and your stakeholders happy 

This edition adds brand new material on user-centred design, prototyping, agile working, data privacy and security, data science, artificial intelligence and creating diverse, inclusive teams.  

‘It’s a delight for me to dip into Antonio’s skilfully-presented book. Highly accessible, practical and thought-provoking.’   Jonathan Slater, Visiting Professor, King’s College London and ex-DfE Permanent Secretary 

‘This book is a must-have for leaders at all levels of an organisation.’   Abbi Agana MBA, Chief Transformation Officer and Advisory Board Member 

Edition details

• Publisher: Pearson Education
• Publication date: 2024
• Language: English
• ISBN 10: 1292466626
• ISBN 13: 9781292466620
• Binding: Paperback
• Edition number: 2
• Number of pages: 252