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Synopsis
Written by best-selling authors in their field, the Fourth Edition of Operations and Process Management inspires a critical and applied mastery of the core principles and process which are fundamental to successfully managing business operations.
Approaching the subject from a managerial perspective, this brand new text provides clear and concise coverage of the nature, principles, and practice of operations and process management.
"synopsis" may belong to another edition of this title.
From the Back Cover
"Operations and Process Management provides a totally engaging study process with its questioning chapter structure, extensive use of insights from up to date cases and an excellent on-line interactive e-text. Programme members actually enjoy studying this textbook!"
Peter Race, Henley Business School
"The book offers a comprehensive overview of OM topics. The authors presented each topic in
an informative, useful, and interesting way ... suitable for engineering and business
students who want to explore Operations Management in depth.
Dr Jelena Vlajic, Queen’s University Belfast
“A practical book that includes the core of principles of operations and process management.”
Xiaojun Wang, University of Bristol
Written by best-selling authors in their field, the Fourth Edition of Operations and Process Management inspires a critical and applied mastery of the core principles and process which are fundamental to successfully managing business operations.
Approaching the subject from a managerial perspective, this brand new text provides clear and concise coverage of the nature, principles, and practice of operations and process management.
Features
- NEW! Over 20 new and updated examples of operations in practice.
- NEW! Extended concept coverage now including business ecosystems, emotional process mapping, non-routine operational control, and improvement 'ambidexterity'.
- NEW! Expanded coverage of internal and 'intangible' supply chains, designing 'services capes', sales and operations planning, alpha and beta testing, and knowledge management.
- NEW! Expanded coverage on the value of complaints, failure recovery, project differentiation, and stakeholder management.
- Cases and examples, drawn from a wide range of industries, provide an insight into the reality of managing operations and give practical understanding of the material.
- A diagnostic approach allows effective assessment and improvement of operations and processes.
- This is the ideal text for students taking any practically-orientated MBA, executive MBA or executive course in Operations and Process Management.
"About this title" may belong to another edition of this title.
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Operations and Process Management
Seller: Greener Books, London, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books. Seller Inventory # 2779033
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Operations and Process Management
Seller: AwesomeBooks, Wallingford, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Operations and Process Management This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9781292017846
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Operations and Process Management
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9781292017846
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Operations and Process Management
Published by
Pearson Education, Limited, 2015
ISBN 10: 1292017848
ISBN 13: 9781292017846
Used
Hardcover
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # GRP89901558
Quantity: 2 available
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Operations and Process Management
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR007064680
Quantity: 5 available
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Operations and Process Management: Principles and Practice for Strategic Impact
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1350grams, ISBN:9781292017846. Seller Inventory # 9219106
Quantity: 1 available
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Operations and Process Management
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1350grams, ISBN:9781292017846. Seller Inventory # 9219108
Quantity: 1 available
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Operations and Process Management: Principles and Practice for Strategic Impact (Fourth Edition)
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In fair condition, suitable as a study copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1350grams, ISBN:9781292017846. Seller Inventory # 9417239
Quantity: 1 available
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Operations and Process Management
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In fair condition, suitable as a study copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1350grams, ISBN:9781292017846. Seller Inventory # 9312400
Quantity: 1 available
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Operations & Process Management
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.8. Seller Inventory # G1292017848I4N00
Quantity: 1 available