Health Care Operations Management - A Systems Perspective - Softcover

James R. Langabeer II MBA PhD; Jeffrey Helton PhD CMA CFE FHFMA

Softcover

ISBN 10: 1284050068 ISBN 13: 9781284050066

Publisher: Jones and Bartlett Publishers, Inc, 2015

Synopsis

Health Care Operations Management: A Systems Perspective, Second Edition provides comprehensive and practical coverage of all aspects of operations management specific to the healthcare industry. It covers everything from hospital finances to project management, patient flows, performance management, process improvement, and supply chain management. This is an ideal text for university courses in healthcare management at all levels. It is also an excellent professional reference for healthcare administrators, clinical support managers, and supply chain professionals. The Second Edition has been thoroughly updated with the most recent data, statistics, and references. It also offers expanded coverage of quality, financial, and systems management, as well as a new chapter entitled "Operational Metrics in Health Care Organisation".

About this title

About the Author

Dr. James Langabeer is a Professor of Informatics, Healthcare Management, and Emergency Medicine at the University of Texas Health Science Centre at Houston. He has spent most of his career focused on quality improvement and information technology in hospitals and healthcare. His career has involved hospital executive administration, information technology start ups, management consulting, and healthcare research and teaching. Dr. Langabeer was the founding Chief Executive Officer of Greater Houston Healthconnect (the regional health information network serving Southeast Texas) and helped move the organisation from concept to reality. He was the Executive Vice President of a technology and consulting firm based in Boston that was widely touted as best of class thought leadership on predictive modelling and business intelligence. He has lived and/or worked extensively in Boston, London, Paris, Rotterdam, and Tel Aviv, as well as Houston. He has served on the faculty of the University of Texas, Boston University, and Baylor College of Medicine. Dr. Langabeer has served as principal investigator on many national research projects. He has been funded by the American Heart Association, the U.S. Centres for Disease Control, Health and Human Services, and many other agencies and foundations. He has over 85 publications found in some of the highest rated management and clinical journals such as the Journal of Emergency Medicine, American Heart Journal, Paediatrics, Health Care Management Review, Quality Management in Health Care, and Health Care Management Science. He is the author of 5 books, including Health Care Operations Management). Dr. Langabeer earned his PhD from the University of Lancaster in England in Management Science, a Doctor of Education in Leadership from the University of Houston, and an MBA from Baylor University. He is also an Emergency Medical Technician with Advanced Cardiac Life Support certifications, a Certified Management Accountant, and a Fellow in the Healthcare Information and Systems Society. Dr. Jeffrey Helton is an Assistant Professor of Health Care Management at Metropolitan State University of Denver. He also holds an adjunct faculty appointment in health care management at George Washington University and in health informatics at the University of Denver. The majority of his career has been spent as Chief Financial Officer for several health care systems across the United States, where he led several turnarounds of organisations previously in bankruptcy or receivership. During his career as a financial executive, he identified a number of operational challenges in hospitals and health plans that required development of staffing standards, labour management processes, and internal financial controls to restore financial stability to organisations. He has since supported other health care organisation turnarounds as a consultant, assisting in the analysis of labour costs and development of labour control programmes. As a part of his consulting work, Dr. Helton also has served as Chief Financial Officer of the Disaster Housing Assistance Programme on behalf of families displaced from homes as a result of Hurricanes Katrina and Ike. As custodian for more than a quarter billion dollars in government funds, he became a Certified Fraud Examiner and provided fraud prevention assistance to agencies assisting victims of these natural disasters. He has also used that background in fraud detection to assist several health care organisations develop fraud prevention and detection programmes and has provided material support to multiple health care fraud prosecutions resulting in multiple millions of dollars in recovered fraud losses. Dr. Helton is a Fellow of the Healthcare Financial Management Association, where he serves on its Board of Examiners. He also volunteers his financial management expertis

Edition details

• Publisher: Jones and Bartlett Publishers, Inc
• Publication date: 2015
• Language: English
• ISBN 10: 1284050068
• ISBN 13: 9781284050066
• Binding: Paperback
• Edition number: 2
• Number of pages: 500