Quality Management Essentials - Hardcover

Hoyle, David

Hardcover

ISBN 10: 113816870X ISBN 13: 9781138168701

Publisher: Routledge, 2015

Synopsis

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.

Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced author.

About this title

Review:

"Written in a simple, easy to read style, this book will appeal to those who are serious about the value-add of a quality management system. The book consists of seven sections presented in a logical and progressive order, with informative chapter summaries."

Paul Harding Managing Director SAQI, e-Quality Edge South Africa

About the Author:

David Hoyle is an international management consultant with over 30 years' experience in quality management. He has held senior positions in quality management with British Aerospace and Ferranti International and worked with such companies as General Motors, the UK Civil Aviation Authority and Bell Atlantic on their quality improvement programmes. As well as delivering quality management and auditor training courses throughout the world, he has participated in various industry councils and committees, including the Institute of Quality Assurance.

About this edition

• Publisher: Routledge
• Publication date: 2015
• ISBN 10: 113816870X
• ISBN 13: 9781138168701
• Binding: Hardcover
• Edition number: 1
• Number of pages: 224