Advanced Outsourcing Practice: Rethinking ITO, BPO and Cloud Services (Technology, Work and Globalization) - Hardcover

Hardcover

ISBN 10: 1137005572 ISBN 13: 9781137005571

Publisher: Palgrave Macmillan, 2012

Synopsis

A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes. This book has unparalleled insight into the robust practices that have been proven effective time and again.

About this title

About the Author

KEVIN CAMPBELL Group Chief Executive of Accenture's Technology growth platform JOHN HINDLE Senior Manager in Global Marketing for Accenture HR Services ILAN OSHRI is Associate Professor of Strategy and Technology Management at Rotterdam School of Management Erasmus, the Netherlands JOSEPH ROTTMAN Director of the International Business Institute, an Associate Professor of Information Systems and a Research Fellow in the Center for International Studies at the University of Missouri St. Louis, USA STAN SOLOMON Ph.D. student in Logistics & Supply Chain Management at the University of Missouri-St. Louis, USA WILL VENTERS Member of faculty within the Information Systems and Innovation Group, part of the Department of Management at the London School of Economics, UK EDGAR WHITLEY Reader in Information Systems in the Information Systems and Innovation Group at the London School of Economics, UK.

Edition details

• Publisher: Palgrave Macmillan
• Publication date: 2012
• Language: English
• ISBN 10: 1137005572
• ISBN 13: 9781137005571
• Binding: Hardcover
• Number of pages: 284
• Editor: Willcocks Leslie P., Lacity Mary C.