Synopsis
A comprehensive account of face-to-face interactions in commercial and non-commercial service encounter settings.
"synopsis" may belong to another edition of this title.
About the Author
J. César Félix-Brasdefer is Associate Professor of Spanish Linguistics in the Department of Spanish and Portuguese at Indiana University, Bloomington. His recent publications include Politeness in Mexico and the United States (2008) and Pragmatic Variation in First and Second Language Contexts (edited with Dale Koike, 2012).
"About this title" may belong to another edition of this title.
Other Popular Editions of the Same Title
Search results for The Language of Service Encounters: A Pragmatic-Discursive...
Stock Image
The Language of Service Encounters: A Pragmatic-Discursive Approach
Published by
Cambridge University Press, 2019
ISBN 10: 1108718752
ISBN 13: 9781108718752
New
Softcover
Seller: California Books, Miami, FL, U.S.A.
Seller rating 4 out of 5 stars
Condition: New. Seller Inventory # I-9781108718752
Seller Image
The Language of Service Encounters
Published by
Cambridge University Press, GB, 2019
ISBN 10: 1108718752
ISBN 13: 9781108718752
New
Paperback
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: New. Reprint. Service encounters are ubiquitous in social interaction. We buy food and everyday items in supermarkets, convenience stores, or markets; we purchase merchandise in department stores; or we request information at a visitor information center. This book offers a comprehensive account of service encounters in commercial and non-commercial settings. Grounded in naturally occurring face-to-face interactions and drawing on a pragmatic-discursive approach, J. César Félix-Brasdefer sets out a framework for the analysis of transactional and relational talk in various contexts in the United States and Mexico. This book investigates cross-cultural and intra-lingual pragmatic variation during the negotiation of service. The author provides a broad review of research on service encounters to date, and analyzes characteristics of sales transactions, such as participants' roles, pragmatic and discourse functions of relational talk and address forms, the realization of politeness, and changes in alignment from transactional to relational talk. Seller Inventory # LU-9781108718752
Buy New
£ 43.51
Free Shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: Over 20 available
Stock Image
The Language of Service Encounters: A Pragmatic-discursive Approach
Print on DemandSeller: Revaluation Books, Exeter, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Brand New. reprint edition. 276 pages. 8.98x6.14x0.55 inches. In Stock. This item is printed on demand. Seller Inventory # __1108718752
Buy New
£ 36.95
£ 10 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available
Stock Image
The Language of Service Encounters: A Pragmatic-Discursive Approach
Published by
Cambridge University Press, 2019
ISBN 10: 1108718752
ISBN 13: 9781108718752
New
Softcover
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
Condition: New. In. Seller Inventory # ria9781108718752_new
Buy New
£ 37.50
£ 11.98 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: Over 20 available
Stock Image
The Language of Service Encounters: A Pragmatic-Discursive Approach
Published by
Cambridge University Press, 2019
ISBN 10: 1108718752
ISBN 13: 9781108718752
New
Paperback / softback
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days. Seller Inventory # C9781108718752
Buy New
£ 40.84
£ 15.19 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: Over 20 available
Stock Image
The Language of Service Encounters: A Pragmatic-Discursive Approach
Published by
Cambridge University Press CUP, 2019
ISBN 10: 1108718752
ISBN 13: 9781108718752
New
Softcover
Seller: Books Puddle, New York, NY, U.S.A.
Seller rating 4 out of 5 stars
Condition: New. pp. 296. Seller Inventory # 26383214731
Stock Image
The Language of Service Encounters: A Pragmatic-Discursive Approach
Published by
Cambridge University Press, 2019
ISBN 10: 1108718752
ISBN 13: 9781108718752
New
Softcover
Seller: Majestic Books, Hounslow, United Kingdom
Seller rating 4 out of 5 stars
Condition: New. Print on Demand pp. 296. Seller Inventory # 379640660
Buy New
£ 53.75
£ 6.50 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 4 available
Stock Image
The Language of Service Encounters: A Pragmatic-Discursive Approach
Published by
Cambridge University Press, 2019
ISBN 10: 1108718752
ISBN 13: 9781108718752
New
Softcover
Seller: Biblios, Frankfurt am main, HESSE, Germany
Seller rating 4 out of 5 stars
Condition: New. PRINT ON DEMAND pp. 296. Seller Inventory # 18383214721
Stock Image
The Language of Service Encounters: A Pragmatic-Discursive Approach
Published by
Cambridge University Press, 2019
ISBN 10: 1108718752
ISBN 13: 9781108718752
New
Softcover
Seller: Kennys Bookstore, Olney, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. 2019. Reprint. Paperback. . . . . . Books ship from the US and Ireland. Seller Inventory # V9781108718752
Stock Image
The Language of Service Encounters (Paperback)
Published by
Cambridge University Press, Cambridge, 2019
ISBN 10: 1108718752
ISBN 13: 9781108718752
New
Paperback
Seller: CitiRetail, Stevenage, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: new. Paperback. Service encounters are ubiquitous in social interaction. We buy food and everyday items in supermarkets, convenience stores, or markets; we purchase merchandise in department stores; or we request information at a visitor information center. This book offers a comprehensive account of service encounters in commercial and non-commercial settings. Grounded in naturally occurring face-to-face interactions and drawing on a pragmatic-discursive approach, J. Cesar Felix-Brasdefer sets out a framework for the analysis of transactional and relational talk in various contexts in the United States and Mexico. This book investigates cross-cultural and intra-lingual pragmatic variation during the negotiation of service. The author provides a broad review of research on service encounters to date, and analyzes characteristics of sales transactions, such as participants' roles, pragmatic and discourse functions of relational talk and address forms, the realization of politeness, and changes in alignment from transactional to relational talk. A comprehensive account of service encounters in commercial and non-commercial settings. Grounded in naturally occurring face-to-face interactions and drawing on a pragmatic-discursive approach, this book sets out a framework for the analysis of transactional and relational talk in various contexts in the United States and Mexico. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9781108718752
Buy New
£ 43.99
£ 37 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available