Critical Steps: Managing What Must Go Right in High-Risk Operations - Softcover

Muschara, Tony; Farris, Ron; Marinus, Jim

Softcover

ISBN 10: 1032115076 ISBN 13: 9781032115078

Publisher: CRC Press, 2021

Synopsis

Critical Steps happen every day at work and at home, purposefully. Work does not happen otherwise. If an operation has the capacity to do work, then it has the capacity to do harm. Work is energy directed by human beings to create value. But people are imperfect―we make mistakes, and sometimes we lose control of the work. Therefore, work is the use of force under conditions of uncertainty. A Critical Step is a human action that will trigger immediate, irreversible, and intolerable harm to an asset, if that action or a preceding action is performed improperly. Whether the human action involves clicking on a link attached to an e-mail message, walking down a flight of stairs with a newborn baby in arms, engaging the clutch on a gasoline-driven chain saw, or administering a medication to a patient in a hospital, these all satisfy the definition of what constitutes critical risks in our daily lives, professionally or personally. The overarching goal of managing Critical Steps is to maximize the success (safety, reliability, productivity, quality, profitability, etc.) of people’s performance in the workplace, to create value for the organization without losing control of built-in hazards necessary to create that value.

About this title

About the Author

Tony Muschara, Ron Farris, Jim Marinus

From the Back Cover

This book provides front-line operations personnel and those responsible for their support a practical approach to consistently identify and control high-risk human actions that will cause great harm if control is lost. It will an ideal text for professionals working in the fields of occupational health and safety, ergonomics, and human factors.

Edition details

• Publisher: CRC Press
• Publication date: 2021
• Language: English
• ISBN 10: 1032115076
• ISBN 13: 9781032115078
• Binding: Paperback
• Edition number: 1
• Number of pages: 169