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Synopsis
Automated Agencies is the definitive account of how automation is transforming government explanations of the law to the public.
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About the Authors
Joshua D. Blank is Professor of Law at the University of California, Irvine School of Law. His scholarship focuses on tax administration and compliance, taxpayer privacy and tax transparency, and administrative agency communication.
Leigh Osofsky is the William D. Spry III Distinguished Professor of Law at the University of North Carolina School of Law. Her research focuses on the tax system, administrative law, and the ways that the federal government makes and communicates complex legal regimes.
"About this title" may belong to another edition of this title.
- PublisherCambridge University Press
- Publication date2025
- ISBN 10 100934708X
- ISBN 13 9781009347082
- BindingPaperback
- LanguageEnglish
- Number of pages230
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AUTOMATED AGENCIES
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Automated Agencies : The Transformation of Government Guidance
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Automated Agencies
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Paperback. Condition: new. Paperback. Automated Agencies is the definitive account of how automation is transforming government explanations of the law to the public. Joshua D. Blank and Leigh Osofsky draw on extensive research regarding the federal government's turn to automated legal guidance through chatbots, virtual assistants, and other online tools. Blank and Osofsky argue that automated tools offer administrative benefits for both the government and the public in terms of efficiency and ease of use, yet these automated tools may also mislead members of the public. Government agencies often exacerbate this problem by making guidance seem more personalized than it is, not recognizing how users may rely on the guidance, and not disclosing that the guidance cannot be relied upon as a legal matter. After analyzing the potential costs and benefits of the use of automated legal guidance by government agencies, Automated Agencies charts a path forward for policymakers by offering detailed policy recommendations. Automated Agencies offers the definitive account of how the government uses automation, such as chatbots, virtual assistants, and other online tools, to explain the law to the public. It is an ideal resource for legal scholars, policymakers, and students who study administrative law and artificial intelligence and the law. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9781009347082
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Automated Agencies: The Transformation of Government Guidance
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Automated Agencies : The Transformation of Government Guidance
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