“When I read this book, it was like stepping through the mirror and living 25 years of shared history from the other side. Read the book, come on through; you might just end up making more money than you can spend. Many have—it’s true.” —John Ward, President, Applewood Plumbing, Heating, and Electric “This book is written for the one-truck operator looking for success and for the 100-truck contractor who has already achieved success—25 years of business success principles are right here. I wish I had read this 25 years ago!” —Jim Hamilton, Business Coach, Nexstar Network “From start to finish, this book is filled with valuable lessons from hundreds of successful contractors. I was reminded of so many lessons that I had forgotten and plan to use to improve my business.” —Gordon Schroll, President, ABC Plumbing-Heating-Cooling-Electric For the past 25 years, Nexstar Network’s mission has been to provide everything the independent residential plumbing, HVAC, and electrical contractor needs to succeed. In On the Shoulders of Giants, Nexstar’s CEO Jack Tester has articulated for the first time, with passion and conviction, the organization’s overall philosophy and thinking all in one place, capturing for the next generation all that Nexstar has learned specifically for owners of plumbing, heating, cooling, and electrical businesses. In the pages of this book, you will find the success principles and mind-sets that owners, senior leaders, and leadership teams need to have as the business scales up, every step of the way. The mission of this book is to support you, the hardworking service contracting business leader, in your goal to create a thriving contracting business—one that will allow you to create a great life for you and your employees and live the way you want to live—because you are worth it.
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Jack Tester was the first employee of Nexstar, hired by Frank Blau Jr. and the founding board of directors to bring the vision of the organization to life. During his initial six-year tenure, Nexstar grew from a fledgling one-man shop to a respected national organization with 270 members. Jack departed Nexstar to manage a large national plumbing, HVAC, and electrical service company but rejoined in 2006 as a business coach and coaching manager. He has served as CEO of Nexstar since 2011. Jack’s 360-degree perspective derives not only from having run a one-truck company and a more than $500 million service company, but also from allowing hundreds of member companies to stand on his shoulders so they could see farther and reach higher. His unique point of view is shared throughout the pages of this book. Currently, Jack and his wife of more than 30 years, Barbara, reside in Newport, Minnesota. They have two adult children, Lauren and Brent, and he is very proud of them. Jack is an avid outdoorsman who spends his free time flushing grouse behind his two springer spaniels or wading in a trout stream. He also curses at the TV on fall Sundays, thanks to a lifelong addiction to the Minnesota Vikings.
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