ACE Your Workplace Investigations: A Step-by-Step Guide for Avoiding Friction, Covering Your Assets, and Earning Employee Trust - Softcover

Charles-Collins Esq., Kelly

Softcover

ISBN 10: 0998178810 ISBN 13: 9780998178813

Publisher: HeartBridge Press, 2018

Synopsis

Employee complaints are a cost of doing business. If you want to reduce those costs and earn employee trust, you must address employee complaints by conducting effective workplace investigations.But this is not just another CYA guide. Author and Attorney Kelly Charles-Collins, an authority in HR issues and Employment Law, offers a fresh perspective on conducting workplace investigations. With over 20 years of experience successfully defending companies ranging from small businesses to Fortune 100 companies, Charles-Collins reframes the risk management discussion around workplace investigations from reactive to proactive — focusing on the benefits rather than the burdens.Using a case study and interactive exercises, you will discover how to:•Save time and money by standardizing your investigative process•Enhance your company atmosphere, culture, and environment•Convert your “peanut gallery” employees into your “raving fans”•Preserve company assets without sacrificing employee satisfaction and productivity.Revolutionize your thinking. Whether you are a business owner, Human Resources professional, or member of the management team, embrace the opportunity to find out what is going on in your business, affecting your employees’ productivity, eroding employee trust, and ultimately impacting your bottom line. Whether you are a business owner, Human Resources professional, or member of the management team, ACE Your Workplace Investigations, is Your Step-by-Step Guide for Avoiding Friction, Covering your Assets, and Earning Employee Trust.

About this title

About the Author

Kelly Charles-Collins has been successfully defending small businesses to Fortune 100 corporations against employee lawsuits since 1998. She aids her clients by providing them with day-to-day preventive counseling, developing company policies, training management and employees, assessing and implementing workplace solutions, and conducting workplace investigations. As a trial attorney, Kelly understands the tangible and intangible impact of deficient, non-existent, or inconsistent application of processes and policies on the workplace and its employees. But she’s not just an attorney. Kelly is a skilled public speaker, author, arbitrator, and Human Resources expert. She has worked for Publix Super Markets, Inc., a Fortune 100 corporation, where she conducted workplace investigations; she’s a former business owner; and she founded and led a non-profit for breast cancer awareness. These experiences enable her to understand the personal motivators and internal business factors that drive decision-makers. Kelly believes that HR, at its best, is an interactive, collaborative process between management and employees driven by open communication, shared goals, and mutual benefit. She boils it down to her “3 C’s – Communicate, Collaborate, Cultivate.”SM With her proactive approach to human resources risk management, Kelly works with organizations to develop healthy, inclusive, respectful, environments that deliver results. Conducting effective workplace investigations is an essential part of that process. An in-demand speaker, Kelly has presented at the HR Star Conference in Atlanta since 2015; lectured and presented a three-part webinar series for the University of Miami and Continuing Legal Education webinars for LawPractice CLE; been invited to speak for the Discovery Recruiters Network; and spoken at the Claims and Litigation Retail, Restaurant, and Hospitality Conference; the National Minority and Women-Owned Law Firms Annual Conference; St. Leo University in Tampa; the Greater Tampa Chamber of Commerce; The Seminar Group’s 8th Annual Labor & Employment Law Conference; Trial Advocacy Bootcamp; and many others. She also had a featured article in the Tampa Bay Parenting Magazine, was featured in The Tampa Bay Business Journal and appeared on internet radio on That Business Show.

Edition details

• Publisher: HeartBridge Press
• Publication date: 2018
• Language: English
• ISBN 10: 0998178810
• ISBN 13: 9780998178813
• Binding: Paperback
• Edition number: 1
• Number of pages: 188