Peaceful Conversations - Preventing Conflict in Communication: Across cultures, In the workplace, Among family & friends - Hardcover

Robinson, Gail Nemetz

Hardcover

ISBN 10: 0997016655 ISBN 13: 9780997016659

Publisher: Riversmoore Books, 2017

Synopsis

One of the greatest challenges facing society is how to develop peaceful communication, empathy and mutual understanding. Entire communities are being stereotyped and targeted for hate. In the political arena, differences of opinion turn into violence. In the workplace, simple differences in communication style cause loss of clients and jobs. Children, parents, couples and friends sit around a dinner table, feeling that they are not heard or understood. Some become estranged.

   Even for the well-intended, automatic psychological roadblocks and cultural differences in speech styles obstruct our best efforts. We exclude others as a matter of course—in the boardroom, on the school playground, in three-party conversations. In the heat of emotional upset or a self-serving desire to win, the goal of our conversation often gets lost.

   What makes up empathy and  effective communication? Peaceful Conversations takes a comprehensive approach and provides research based strategies that tackle the psychological traps, speech differences and problem states of mind that hinder interpersonal and intercultural communication. This book offers a wellness approach to conversation in an attempt to head off conflict before it begins.

About this title

Review

"Don't go on a family vacation without it." Contributor, LA Times "A marvelous contribution to humanity." Therapist, Kaiser Permanente

About the Author

Dr. Gail Nemetz Robinson, (Ph.D., Stanford University), is Professor of Linguistics, San Diego State University, and was Founding Director of its Language Acquisition Resource Center as one of the nation's first three National Language Centers funded through the U.S. Congress. She is an internationally known expert in crosscultural understanding. Her international experience as former Language Research Specialist with SONY, Japan, and the New South Wales Dept. of Education, Australia, lend broad perspectives to communication dilemmas and solutions. For a sample of her other numerous publications go to gailnemetzrobinson.com.

Edition details

• Publisher: Riversmoore Books
• Publication date: 2017
• Language: English
• ISBN 10: 0997016655
• ISBN 13: 9780997016659
• Binding: Hardcover
• Number of pages: 160