Synopsis
The Ultimate Guide to Measuring and Improving Customer Service Performance. This tool will help you to measure and improve your contact center's performance. You will also be able to improve your benchmarking results by comparing with other contact centers and know when you have made accurate and valid comparisons.
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Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement
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Mastering Contact Center Performance
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Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement
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Eskelsen, J: Mastering Contact Center Performance
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Amazon Digital Services LLC - Kdp, 2023
ISBN 10: 0990626032
ISBN 13: 9780990626039
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Taschenbuch. Condition: Neu. Neuware - The Ultimate Guide to Measuring and Improving Customer Service Performance. This tool will help you to measure and improve your contact center's performance. You will also be able to improve your benchmarking results by comparing with other contact centers and know when you have made accurate and valid comparisons. Seller Inventory # 9780990626039