Synopsis
The Second Edition of this runaway best-seller includes four new chapters covering technology in practice, economics and changing issues in practice management. Bonus for the 2nd edition...46 forms to customize for your own office. Ready-to-Use Guidance from Medical Business Guru Judy Capko. In plain-English, Judy Capko, a noted practice management expert maps out the smart but ingeniously simple tactics that the most successful medical practices and ambulatory care centers are using to thrive despite tough economics, tight reimbursement, and practice management issues such as changes in workforce demographics and the prospect of upcoming health care reform. From consulting engagements with hundreds of medical practices, Capko shares best of the best ideas plus ready-to-use tools. Whether you have a practice that is growing so fast you are losing control ... or a practice that is struggling with patients and profitability, Secrets shows you proven tactics for improving practice revenues and patient satisfaction, managing the phones, streamlining workflow, and hiring and retaining dedicated staff. Readers are using these real-life secrets to create a smoother, more profitable practice where staff wants to work and patients want to come!
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About the Author
Judy Capko is Founder of Capko & Company, www.capko.com. For more than 20 years Judy has specialized in medical practice operations emphasizing patient-centered strategies and valuing staff's contributions. Hundreds of physicians and administrators have benefited from her practical, innovative and no-nonsense approach to organizational management and strategic planning.
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Secrets of the Best-Run Practices, 2nd Edition
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Secrets of the Best-Run Practices, 2nd Edition
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