Introducing the 3rd edition of Supply Chain Management: Processes, Partnerships, Performance; completely revised and expanded to provide insight on how to implement the key cross-functional supply chain management processes. The new edition includes four completely new chapters and an appendix that provides details on how to develop customer and product profitability reports. The newly added chapters focus on conducting assessments of supply chain management processes, mapping for supply chain management, lean thinking and supply chain management, and implementing and sustaining the supply chain management processes. The eight supply chain management processes provide a comprehensive framework to guide cross-functional teams in their efforts to achieve the integration necessary for managing relationships with key customers and suppliers. However, the successful implementation of any of the supply chain management processes requires that management from all corporate functions understand their role in the process. The challenge is finding a way to bring all the necessary parties together and start the dialogue. In the newly added chapter on assessments, we describe a methodology designed to assist management in the implementation of the supply chain management processes using the assessments tools contained in the book. The assessment of a process will enable management to benchmark the practices of the firm with those prescribed in the process and prioritize the identified improvement opportunities. As supply chain network structures become more complex and geographically dispersed, management can benefit from developing a relationship-based map of their company s supply chain
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