Multi-Unit Leadership: The 7 Stages of Building High-Performing Partnerships and Teams is a dynamic new book by Jim Sullivan that explores both the art and science of 21st Century multi-unit leadership, selection and development. This 304 page softcover details the 7 growth stages and over 250 best practices of high-performing MUMs (multi-unit managers) across foodservice industry segments that include QSR, casual dining, healthcare, family dining, fast casual, contract, hotel and fine dining. The content is based on exclusive new research and best practices from over 480 high-performing Multi-Unit Managers who work for companies that include Applebee's, Macy's, Pizza Hut, Panera Bread, Burger King, Chili's, Famous Dave's, McDonald's, KFC, Denny s, Walt Disney Company, Target, T.G.I. Friday s, Coca-Cola, and many other regional chains and franchisees. Retail multi-unit managers will also gain considerable insight and expertise as they learn how foodservice MUMs build people, performance and profitability across multiple regions and territories. Whether you or your company oversees two stores or two hundred or two thousand, this book will show you and your multi-unit leaders or franchise business consultants how to unify brand standards, execute effective Store Visits, maximize sales across regions, build bench strength, manage time & multiple priorities, build high-performing teams, and beat the competition every shift.
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