Synopsis
The book tells the reader how to organize a crisis team and develop a plan, 10 steps to take to resolve a crisiws, how to manage communications in a crisis. Scores of anecdotes and case histories form actual crises higlight dos and don'ts. In-depth chapters are devoted to the travel anbd hospitality industry, sports and events, the workplace, government at all levels, higher education, and customer service. He outlined working relationships between lawyers and public relations counselors during crises. The book is recommended for all CEOs, public relations practitioners, lawyers, and heads of departments and human resources, sales, manufacturing and security.
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Communicating In A Crisis: A guide for management
Published by
Gollywobbler Productions, 2008
ISBN 10: 0967453526
ISBN 13: 9780967453521
Used
Paperback
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0967453526I2N00