Synopsis
When quality efforts go belly up, when incentive pay plans fail, when self-directed work teams stop functioning, when every organizational change meets fervent opposition, it's time to stop applying salves and do a serious diagnosis.
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From the Author
Relax, you're not crazy! The workplace is dysfunctional.
At a time when your organization needs everyone to pull together, you keep running up against people who resist change, avoid teams, shun responsibility, and trust no one. Those attempting to address this problem, have found mainstream methods to be of little value. A different set of tools is needed. It was in response to this need that I developed an assortment of ways to get at the heart of dysfunction. Dysfunctional behavior is characterized by unstable relationships, harmful habits, poor organization, lack of confidence, and the inability to make good choices. While such behavior is not new to the workplace, it is becoming more commonplace and thus increasingly difficult to handle. The level of dsyfunction within our organizations has reached the point where it needs our immediate attention. As more and more dysfunctional behaviors are brought into the workplace, the makeup of our organizations will continure to change. So must our management strategies. The perspective offered in this book stems from thirty years of working, consulting, and training in dysfunctional settings. The book provides a collection of simple ideas woven together through practice and experimentation. Not all of these ideas work all of the time, but all of them have worked at one time or another in a variety of difficult situations. I hope they work for you. Tom E. Jones
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If It's Broken, You Can Fix It: Overcoming Dysfunction in the Workplace
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If It's Broken, You Can Fix It: Overcoming Dysfunction in the Workplace
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If It's Broken, You Can Fix It: Overcoming Dysfunction in the Workplace
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