The Loyal Customer: A Lesson from a Cab Driver - Softcover

Hyken, Shep

 
9780963782014: The Loyal Customer: A Lesson from a Cab Driver

Synopsis

In this short book/lesson you will learn the difference between a satisfied customer and a loyal customer. Frank is a cab driver who knew that satisfied customers might give him a nice tip, but loyal customers would call him every time they needed a cab. Read this book and learn the secrets to creating customer loyalty!

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