Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b
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Maynard Howe, Ph.D. (San Diego, CA) is a partner and the Worldwide Knowledge Management Practice Leader for USWeb.
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Seller: The Warm Springs Book Company, Fremont, CA, U.S.A.
Soft cover. First Edition. ISBN:0963293931, 1st trade paperback edition, Very Good to Very Good Plus/pictorial wraps; some creasing to bottom front cover corner area, otherwise, a nice, tight copy with no names or markings, illustrated, 4to., 155 pages., 0.0 0.0 0.0. Seller Inventory # 10471
Seller: Greenworld Books, Arlington, TX, U.S.A.
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Seller Inventory # GWV.0963293931.VG
Seller: Hawking Books, Edgewood, TX, U.S.A.
Condition: Like New. Like New. Clean, Tight and Neat. Five star seller - Buy with confidence! Seller Inventory # X0963293931X1
Seller: Hawking Books, Edgewood, TX, U.S.A.
Condition: Very Good. Very Good Condition. Clean, tight and Neat. Five star seller - Buy with confidence! Seller Inventory # X0963293931X2
Seller: Better World Books: West, Reno, NV, U.S.A.
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 57823925-75
Seller: HPB-Diamond, Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_487625427
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
paperback. Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # rev4141264211
Quantity: 1 available