Synopsis
Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b
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About the Author
Maynard Howe, Ph.D. (San Diego, CA) is a partner and the Worldwide Knowledge Management Practice Leader for USWeb.
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Quality on Trial : Is Your Quality Initiative Paying Off?
Published by
Quality Institute International, Incorporated, 1992
ISBN 10: 0963293931
ISBN 13: 9780963293930
Used
Softcover
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 57823925-75
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Quality on Trial : Is Your Quality Initiative Paying Off?
Published by
Saint Paul, MN, U.S.A.: West Publishing / Quality Institute International, Incorporated, 1992, 1992
ISBN 10: 0963293931
ISBN 13: 9780963293930
Used
Soft cover
First Edition
Seller: The Warm Springs Book Company, Fremont, CA, U.S.A.
Seller rating 4 out of 5 stars
Soft cover. First Edition. ISBN:0963293931, 1st trade paperback edition, Very Good to Very Good Plus/pictorial wraps; some creasing to bottom front cover corner area, otherwise, a nice, tight copy with no names or markings, illustrated, 4to., 155 pages., 0.0 0.0 0.0. Seller Inventory # 10471
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Quality on Trial
Seller: Greenworld Books, Arlington, TX, U.S.A.
Seller rating 5 out of 5 stars
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Seller Inventory # GWV.0963293931.VG
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Quality on Trial
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # rev4141264211
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