From the Publisher
Practical, in-tune book on leadership
Looking for a clear, concise book on leadership? This re-write of a popular 1988 management book gives you an easy-to-understand system. As you implement the twelve elements of The Process of Excelling, you'll significantly improve your effectiveness in leading in today's employee-centered, results-focused environment.
Each element of The Process is presented in clear, concise terms: 1. A Sense of Direction 2. Clarity of Expectations 3. Results-Oriented Leadership 4. Responsibility, Authority, Accountability 5. Know Your People 6. Inspiration and Support 7. Involvement 8. Feedback and Recognition 9. Managing Priorities and Time 10. Communication 11. Competence, Confidence, and Growth 12. Commitment Questions at the end of each chapter enhance your learning.
This book is recommended for supervisors, middle managers shifting from management to leadership, and executives who can benefit from a refresher about the techniques that work. The Process of Excelling is well-suited as a corporate textbook for leadership training programs, and the author is willing to advise trainers on effective ways to use the book in the corporate setting. He'll even participate by telephone in a training session. Applicable for leaders of volunteer organizations, even families.
This is the practical kind of book that will be underlined, highlighted, and referred to again and again. Reinforcement posters available from The Herman Group at (800) 227-3566.
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