Would you like to be more confident about language, grammar, punctuation and spelling? Do you want to write better emails, letters, leaflets and reports to improve sales, customer satisfaction and internal communications? Writing at Work will boost your writing confidence and get you and your business communicating more successfully. Presented in bite-sized chunks with practical examples, Writing at Work is an A to Z of everything you need to know to polish up your writing skills. There's also a useful List of Everyday Words that will help you banish gobbledegook forever. Plus you'll learn how to: • Find the right tone of voice for your audience. • Get rid of tautologies, jargon and meaningless phrases. • Tackle the important task of proof reading. • Make your documents more accessible. Writing at Work will become the reference handbook you reach for whenever you need help with your writing.
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Ellis Morgan has worked as a professional communicator for 20 years in both the public and private sectors. She has experience of customer communications in the railway and education sectors and, more recently, in local government.
Her roles have included editor and copywriter for newsletters and customer magazines, website content author, and writer of press releases and leaflets. She has also delivered training and staff workshops on writing in plain English and, in her spare time, has had articles and short fiction published as a freelance writer.
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