Understanding ... Keeping the Human Factor Alive in the Digital Age - Softcover

Brimble, Richard

Softcover

ISBN 10: 0955428904 ISBN 13: 9780955428906

Publisher: Understanding & Learning Publishing, 2006

Synopsis

Every couple of years a management book is written that truly
breaks new ground. Understanding...Keeping the Human Factor Alive in the
digital age provides the answers and the ideas to release the potential of
people. It is the next step for progressive companies who want to fully
engage all of their people so that they deliver a customer experience that
matches their brand.

About this title

Review

"If you want to make a real difference to your team or business
read this book." -- David Rance, Managing Director, Round, UK

"On reading this book one cannot avoid being gripped by Richard's
enthusiasm for learning"
-- Professor David Botham, Former Director of the Revans Institute of Action Learning & Research at University of Salford, Manchester, UK

"This is thought-provoking and will give you ideas on how you can
transform any part of your business" -- Kees van Ek, Principal Consultant, Atos KPMG Consulting, UK

From the Publisher

The fundamental challenge facing companies and leaders these
days is how to profit from individual potential, using that potential to
drive innovation, creativity and excellence. During the last twenty-five
years Richard has worked with both large and small companies to improve
their customer's experiences and their internal culture.

During this time, hundreds of people have encouraged him to share his
experiences so that others can understand a better way of working and can
learn new ways to address the challenge above.

* Are you having difficulty turning conflicts between teams into
actions?

* Are lots of good ideas lost in the management hierarchy?

* Are your training interventions bringing lasting change?

* Are customers emotionally connected to your brand?

* How difficult is it to get everyone to row the boat in the same
direction?

* Are your customers and people happy?

* Are people making the most of their potential in your company?

"Understanding...keeping the Human Factor Alive in the digital age" will
give you fresh thinking and ideas from someone who has been involved at the
sharp end and has continually improved the performance of teams throughout
the world.

Edition details

• Publisher: Understanding & Learning Publishing
• Publication date: 2006
• Language: English
• ISBN 10: 0955428904
• ISBN 13: 9780955428906
• Binding: Paperback
• Number of pages: 304