Items related to Managing Key Clients

Managing Key Clients - Softcover

Walker, Kevin; Denvir, Paul; Ferguson, Cliff

 
9780955227301: Managing Key Clients

Synopsis

This book helps thoses in the professional services sector learn the fundamentals of effective key client management. It outlines the processes and skills required for maintaining good relationships with clients.

"synopsis" may belong to another edition of this title.

From the Publisher

No-one disagrees with the notion that good client management is important. It means that clients contiue to provide us with work at good rates, that they include us in their thinking when new opportunities for work arise and that they pay their bills willingly. If client management is so clearly good for the health of professional firms, why is it that so many of those firms fail to look after their clients successfully?

Managing Key Clients has been written to answer this question and to help professional learn the fundamentals of effective key client management. Clearly and concisely it outlines the processes and skills required for maintaining good relationships with clients. Like its predecessor, Creating New Clients, this is an immensely practical book that is full of common sense.

Synopsis

Helps those in the professional services sector learn the fundamentals of effective key client management. This book outlines the processes and skills required for maintaining good relationships with clients.

"About this title" may belong to another edition of this title.