We all have to deal with difficulty behaviour - our own and
other people's - from time to time. Mostly we manage well, but now and
again we run into someone who just doesn't do things by the same rules.
This book gives new insights into those impossible relationships that cause
so much anguish, stress and lost time. It is an entertaining and
informative read, as well as a practical guide to help handle those nasty
situations that obstruct us at work, aggravate us at home or otherwise
disrupt our lives.
Carefully researched and highly readable. Includes case studies and
anecdotes that bring the subject to life.
"synopsis" may belong to another edition of this title.
We all have to deal with difficult behaviour - our own and other
people's - from time to time. Mostly we manage well, but now and again we
run into someone who just doesn't do things by the same rules.
This book will give you new insights into these impossible situations that
cause so much anguish, stress and lost time. It is a practical guide to
help handle those nasty situations that obstruct us at work, interfere with
our sleep and disrupt our lives.
Barry Winbolt is a lecturer, psychotherapist and writer. His work
concentrates on dealing with conflict, difficult behaviour and how to
develop healthier working relationships. He has worked in many different
cultures over the past 20 years and now lives in England.
"About this title" may belong to another edition of this title.
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