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Synopsis
A fully revised and extended version of the best selling 'Quality 75', the book includes a full range of Six Sigma tools and philosophy. It is a unique compilation of tools and concepts from Six Sigma, Traditional Quality Management (including notes on the 'Gurus'), Service Quality, and relevant Lean manufacturing. The book is aimed at practising managers from Service and Manufacturing, Green Belt practitioners and Black Belts wishing to extend their expertise into Service Quality and Lean. MBA students and final year undergraduates will find the book an invaluable quick reference to quality, operations, customer relationships and improvement.
"synopsis" may belong to another edition of this title.
About the Author
John Bicheno is Reader in Operations Management at the University of Buckingham.
Bryan B. R. Elliott is Senior Lecturer in Operations Management at Bolton Business School, Bolton Institute of Higher Education.
"About this title" may belong to another edition of this title.
- PublisherPICSIE Books
- Publication date2005
- ISBN 10 0954124421
- ISBN 13 9780954124427
- BindingPaperback
- LanguageEnglish
- Number of pages156
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Six SIGMA and the Quality Toolbox: For Service and Manufacturing
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Six Sigma and the Quality Toolbox: For Service and Manufacturing
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SIX SIGMA and the Quality Toolbox for Service and Manufacturing
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Paperback. Condition: Good. No jacket. PICSIE Books, 2005. Spiral-bound paperback, 8vo, 153pp. A little bumped. A fair copy. 0954124421/0.4uk . (Please note that our condition gradings are stricter than those of Abebooks and many other sellers. There may therefore be a discrepancy between this description and its listed condition grading). Seller Inventory # 383685
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