The KPI Book: The Ultimate Guide to Understanding the Key Performance Indicators of Your Business - Hardcover

Smith, Jeff

Hardcover

ISBN 10: 0954025903 ISBN 13: 9780954025908

Publisher: Insight Training & Development Limited, 2001

Synopsis

The ultimate guide to understanding the key performance indicators of your business

About this title

Review

"It could be described as just another little blue book, but it becomes a large blue encyclopaedia when you get your arms around its contents. Keep it at your fingertips, it's really useful and it's just the right size for your desktop..." -- Roger Waddell, Director, Dumpton Park Garages, Broadstairs, Kent.

"The K.P.I Book will, I believe, soon become the most important addition to any manager wishing to understand the key levers for the business and how to affect change through their activities." -- Andy Goss, Managing Director - Porsche Cars GB Ltd.

"The K.P.I. Book is my working companion. When my Brand Director saw the book he immediately ordered another 14 copies so now all of our managers have a copy. I believe that The KPI Book is an absolute must to understand and operate a dealership profitably" -- Lel Neave, Dealer Principal, Camden Motor Group.

"The K.P.I. Book is quality. I believe it is absolutely invaluable to everyone within the Motor Industry." -- Professor Garel Rhys OBE, Director of the Centre of Automotive Industry Research, Cardiff University Business School

"This book cuts through the haze which often surrounds financial matters. I urge you to read it and focus on realising your profit potential." -- Jim O'Donnell, Managing Director - BMW (GB) Limited.

From the Publisher

There are around two hundred KPIs currently in use within the motor industry and to operate your business effectively, you are expected to know them all. This book has been written because everyone working with key performance indicators needs a central point of reference; something that give you the information that you want in less than 2 minutes!

Edition details

• Publisher: Insight Training & Development Limited
• Publication date: 2001
• ISBN 10: 0954025903
• ISBN 13: 9780954025908
• Binding: Hardcover
• Language: English
• Number of pages: 230