Version 1 (A Dictionary of IT Service Management: Terms, Acronyms and Abbreviations) - Softcover

Evans, Ivor; Macfarlane, Ivor

 
9780952470656: Version 1 (A Dictionary of IT Service Management: Terms, Acronyms and Abbreviations)

Synopsis

The world of IT abounds with "special" words and letters, a great many of which have ended up in service management. Using standard English throughout, this booklet was written to provide a single comprehensive dictionary of IT service management terms, acronyms and abbreviations.

"synopsis" may belong to another edition of this title.