Synopsis
Almost every phone system (PBX and ACD) can now be attached to, and controlled by a server on a local area network. This is a major revolution in telecom and offers major advantages to users. This is the first book on client server computer telephony. It spells out the benefits and a detailed description of how to achieve them.
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From the Author
Great Primer on TAPI, TSAPI, SunXTL and CTI
Almost every phone system (PBX and ACD) can now be attached to, and controlled by a server on a local area network. This is a major revolution in telecom and offers major advantages to users. This is the first book on computer telephony. It spells out the benefits and a detailed description of how to achieve them. Over 20 experts have contributed chapters. They came from Dialogic, Enterprise Integration Group, GammaLink, Microsoft, Novell, Opus Research, Sunsoft and TRT. The book includes the newest descriptions of the major client-server technologies SCSA, Novell's Telephony Services, SunXTL, and Microsoft's Windows Telephony. This book has over 100 drawings, graphs, and tables. Partial Contents: The Client-Server Revolution; The Client-Server Acid Test; CTI and Client-Server Computing; Switch Integration Strategies; Computer Fax; TAPI 2.1 and Evaluating Potential Solutions.
Four out of eleven chapters of this book include education material from Dialogic. Chapter four is called "Computer-Telephone Integration Primer." It is based on Carl Strathmeyer's donation from when he was still at DEC. The updated references to CTI links to bring it current and include CT-Connect. The fifth chapter that talks about the confusion between TAPI, TSAPI and how they don't really do the CSTA stuff... how you really need CT-Connect to glue it all together. Lots of diagrams. Very good stuff. Chapter six is pure GammLink from John Taylor. It's an edited version of his excellent CBF primer. This updated version inlcudes a graphic of a GammaLink-based fax/Internet gateway. Chapter seven is now the SCSA Blueprint.
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Client Server Computer Telephony
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Hardcover. Condition: New. Seller Inventory # 211127035
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Client Server Computer Telephony
Published by
Flatiron Pub/telecom Books, 1994
ISBN 10: 0936648554
ISBN 13: 9780936648552
Used
Hardcover
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Hardcover. Condition: Very Good. Ex-Library hardcover in very nice condition with the usual markings and attachments. Library stamp inked out on edges. Text block clean and unmarked. Tight binding. Seller Inventory # UTA1774185
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Client Server Computer Telephony
Published by
Flatiron Publications, Inc, New York, 1994
ISBN 10: 0936648554
ISBN 13: 9780936648552
Used
Paperback
Seller: About Books, Henderson, NV, U.S.A.
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Paperback. Condition: Very Good condition. NOT a library discard (illustrator). New York: Flatiron Publications, Inc, 1994. Very Good condition. Flat, uncreased spine. NO owner's name or bookplate. NOT a library discard. NOT a remainder. Pages are clean and unmarked. Bound in the original full color pictorial wraps. From the publisher: "Almost every phone system (PBX and ACD) can now be attached to, and controlled by a server on a local area network. This is a major revolution in telecom and offers major advantages to users. This is the first book on client server computer telephony. It spells out the benefits and a detailed description of how to achieve them.". Softcover. Very Good condition. Illus. by NOT a library discard. Paged by chapter (500 pages?). Great Packaging, Fast Shipping. Seller Inventory # 029775