Items related to Calming Upset Customers (Fifty-Minute S.)
Synopsis
Turn upset customers into satisfied customers quickly and professionally.
"synopsis" may belong to another edition of this title.
From the Publisher
An excellent book for anyone who deals with the public!
Originally published in 1989, this title has sold over 102,000 copies since 1991. As part of Crisp Publications' Fifty-Minute series, Calming Upset Customers (revised 1996) is the perfect book for those who want to learn a lot in a short amount of time. The Fifty-Minute "idea" simply breaks down large subjects into smaller and more manageable topics and then addresses that topic in a brief and user-friendly way. If your job requires dealing with customers, either in person or over the telephone, Rebecca Morgan's book is for you.
From the Author
Turn upset customers into happy, loyal ones
I'm happy that this book has prompted my being interviewed by Oprah, USA Today, Public Radio International, and many others. I hope you'll enjoy learning how to turn your upset customers into happy, loyal ones!
"About this title" may belong to another edition of this title.
Search results for Calming Upset Customers (Fifty-Minute S.)
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Calming Upset Customers FiftyM
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00042462122
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Calming Upset Customers (Fifty-Minute)
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # B11A-02611
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Calming Upset Customers
Published by
Crisp Publications, Incorporated, 1989
ISBN 10: 0931961653
ISBN 13: 9780931961656
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 50568623-6
Quantity: 1 available
Stock Image
Calming Upset Customers
Published by
Crisp Publications, Incorporated, 1989
ISBN 10: 0931961653
ISBN 13: 9780931961656
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Used book that is in clean, average condition without any missing pages. Seller Inventory # 1207078-6
Quantity: 1 available
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Calming Upset Customers
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0931961653I2N00
Quantity: 1 available
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Calming Upset Customers
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0931961653I2N00
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Calming Upset Customers
Seller: HPB Inc., Dallas, TX, U.S.A.
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paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_449661731
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Calming Upset Customers (Fifty-Minute)
Seller: Cheryl's Books, Vinemont, AL, U.S.A.
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Paperback. Condition: Good. Paperback book in great condition.Some creases on front cover, and first few pages, otherwsie looks good! Seller Inventory # Hawkeye1118120087563
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Calming Upset Customers
Seller: Red's Corner LLC, Tucker, GA, U.S.A.
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Condition: New. All orders ship by next business day! This is a new paperback book. For USED books, we cannot guarantee supplemental materials such as CDs, DVDs, access codes and other materials. We are a small company and very thankful for your business! Seller Inventory # 4CNOOA002DOQ
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Calming Upset Customers
Seller: BennettBooksLtd, San Diego, NV, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: New. In shrink wrap. Looks like an interesting title! Seller Inventory # Q-0931961653
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