Guides church staffs in facing the strenuous task of dealing with difficult people. Describes tested strategies to turn dissidents into disciples.
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Marshall Shelley is a vice president of Christianity Today, Inc. He is also the author of several books including Well Intentioned Dragons and Helping Those Who Don't Want to Be Helped. He holds a journalism degree from Bethel College in Minnesota and a M.Div. from Denver Seminary in Colorado. Marshall and his family live in Illinois.
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