Accessible to everyone in your organization, the handbook includes information for both management and shop floor people; you'll find it an indispensable tool in quest for quality.The first part discusses management issues, roles, challenges, implementing improvements, process control, and leadrship. As well,the second part is an in-depth discission of each tool and its application.Also contains:Essentials of quality controlThe role of the foremanProcess controlStandardizing operatonsSmall group activitiesApplying methodsPareto diagramsCause-and-effect diagramsHistogramsQuantitative expressions of the data distribution Process capabilityScatter diagrams and correlationAffinity diagramsRelations diagramsMatrix diagramsArrow diagrams
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