Synopsis
Attempts to explode the myth that simply sending staff on a training course will transform their behaviour. It advocates nothing less than a complete re-evaluation of the business, breaking down the process into 12 crucial steps that have to be climbed to achieve success through service.
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12 Steps To Success Through Service
Published by
Lifeskills Associates Ltd 01/04/1989, 1989
ISBN 10: 0907042252
ISBN 13: 9780907042259
Used
Hardcover
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780907042259
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Stock Image
12 Steps To Success Through Service
Published by
Lifeskills Associates Ltd 01/04/1989, 1989
ISBN 10: 0907042252
ISBN 13: 9780907042259
Used
Hardcover
Seller: AwesomeBooks, Wallingford, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780907042259
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£ 93.19
£ 4.12 shipping
Ships from United Kingdom to U.S.A.
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Quantity: 1 available