Items related to Abuse in the Workplace: Management Remedies and Bottom...
Synopsis
This book identifies a major threat to the productivity, profitability, and competitiveness of American business. This threat is the deteriorating relationship between managers and employees in the face of repeated downsizing, cost-cutting, and demands to accomplish more with fewer resources. Stress brings out dysfunctional, abusive behavior in managers, and a form of generic harassment results. Emily S. Bassman creates a vision of the antithesis of an abusive environment: one that is enpowering, where fair treatment is lived out in daily practices, where employees choose to exert discretionary effort, creating a peak performance culture. In creating this vision, the author applies principles from Total Quality Management to human relationships in the workplace, especially to those between managers and subordinates. The unique contribution is putting W.E. Deming's quality principles into behavioral terms based on psychology and learning theory. The author effectively documents that a transformation of how employees are treated is necessary, and not primarily to increase employee satisfaction. Rather, the primary reason to use these principles is to create the conditions whereby every employee can reach their full potential, thereby maximizing their contribution to the business and achieving transformational, rather than incremental improvements in productivity.
Bassman begins by mapping out the problem-defining and describing the various forms of abuse that surface in organizations, and clarifying how employee victims of abuse behave very similarly to victims of other forms of abuse. The unique elements of employee abuse are explained in terms of the nature of power in organizations. Why we persist in self-defeating, punishing interactions is explained with reference to principles of learning, and strategies are outlined for breaking the cycle of punishment and methods of negative behavior control. The author then moves from a consideration of individual abusive relationships to institutional abuse. How employees are treated is positioned as an ethical issue, and related to aspects of corporate culture, policies, and management practices. This leads into a discussion of the impact of employee abuse on organizations. Bassman documents the costs incurred by organizations that tolerate abuse, and describes some of the corporate programs that can be used to assess the extent to which employee abuse exists in the organization. The last section of the book deals with solutions, offering guidance for senior management teams that choose to involve themselves in an assessment and cultural change effort. This book is designed to educate management and senior leadership about the issues, and provide a roadmap for change, both for leaders and managers, and for those change agents (consultants, human resource managers) who may work with them.
"synopsis" may belong to another edition of this title.
About the Author
EMILY S. BASSMAN is district manager with Pacific Bell in the area of Human Resource Planning. Before joining Pacific Bell, she spent ten years with AT&T, in various human resource and market research capacities. She is co-editor of Human Resource Forecasting and Strategy Development: Guidelines for Analyzing and Fulfilling Organizational Needs (Quorum, 1990).
"About this title" may belong to another edition of this title.
Search results for Abuse in the Workplace: Management Remedies and Bottom...
Stock Image
Abuse in the Workplace: Management Remedies and Bottom Line Impact
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
Condition: New. In. Seller Inventory # ria9780899306735_new
Quantity: Over 20 available
Stock Image
Abuse in the Workplace
Print on DemandSeller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
HRD. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L1-9780899306735
Quantity: Over 20 available
Stock Image
Abuse in the Workplace (Hardcover)
Published by
Bloomsbury Publishing Plc, Westport, 1992
ISBN 10: 089930673X
ISBN 13: 9780899306735
New
Hardcover
Seller: CitiRetail, Stevenage, United Kingdom
Seller rating 5 out of 5 stars
Hardcover. Condition: new. Hardcover. This book identifies a major threat to the productivity, profitability, and competitiveness of American business. This threat is the deteriorating relationship between managers and employees in the face of repeated downsizing, cost-cutting, and demands to accomplish more with fewer resources. Stress brings out dysfunctional, abusive behavior in managers, and a form of generic harassment results. Emily S. Bassman creates a vision of the antithesis of an abusive environment: one that is enpowering, where fair treatment is lived out in daily practices, where employees choose to exert discretionary effort, creating a peak performance culture. In creating this vision, the author applies principles from Total Quality Management to human relationships in the workplace, especially to those between managers and subordinates. The unique contribution is putting W.E. Deming's quality principles into behavioral terms based on psychology and learning theory. The author effectively documents that a transformation of how employees are treated is necessary, and not primarily to increase employee satisfaction. Rather, the primary reason to use these principles is to create the conditions whereby every employee can reach their full potential, thereby maximizing their contribution to the business and achieving transformational, rather than incremental improvements in productivity.Bassman begins by mapping out the problem-defining and describing the various forms of abuse that surface in organizations, and clarifying how employee victims of abuse behave very similarly to victims of other forms of abuse. The unique elements of employee abuse are explained in terms of the nature of power in organizations. Why we persist in self-defeating, punishing interactions is explained with reference to principles of learning, and strategies are outlined for breaking the cycle of punishment and methods of negative behavior control. The author then moves from a consideration of individual abusive relationships to institutional abuse. How employees are treated is positioned as an ethical issue, and related to aspects of corporate culture, policies, and management practices. This leads into a discussion of the impact of employee abuse on organizations. Bassman documents the costs incurred by organizations that tolerate abuse, and describes some of the corporate programs that can be used to assess the extent to which employee abuse exists in the organization. The last section of the book deals with solutions, offering guidance for senior management teams that choose to involve themselves in an assessment and cultural change effort. This book is designed to educate management and senior leadership about the issues, and provide a roadmap for change, both for leaders and managers, and for those change agents (consultants, human resource managers) who may work with them. This text identifies a major threat to the productivity, profitability and competitiveness of American business. This threat is the deteriorating relationship between managers and employees in the face of repeated downsizing, cost-cutting and demands to accomplish more with fewer resources. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9780899306735
Quantity: 1 available
Stock Image
Abuse in the Workplace
Print on DemandSeller: PBShop.store US, Wood Dale, IL, U.S.A.
Seller rating 5 out of 5 stars
HRD. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L1-9780899306735
Quantity: Over 20 available
Stock Image
Abuse in the Workplace: Management Remedies and Bottom Line Impact
Seller: Best Price, Torrance, CA, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. SUPER FAST SHIPPING. Seller Inventory # 9780899306735
Quantity: 1 available
Stock Image
Abuse in the Workplace: Management Remedies and Bottom Line Impact
Print on DemandSeller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 584. Seller Inventory # C9780899306735
Quantity: Over 20 available
Seller Image
Abuse in the Workplace
Print on DemandSeller: moluna, Greven, Germany
Seller rating 5 out of 5 stars
Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. This text identifies a major threat to the productivity, profitability and competitiveness of American business. This threat is the deteriorating relationship between managers and employees in the face of repeated downsizing, cost-cutting and demands to acc. Seller Inventory # 447103608
Quantity: Over 20 available
Seller Image
Abuse in the Workplace : Management Remedies and Bottom Line Impact
Print on DemandSeller: AHA-BUCH GmbH, Einbeck, Germany
Seller rating 5 out of 5 stars
Buch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - This book identifies a major threat to the productivity, profitability, and competitiveness of American business. This threat is the deteriorating relationship between managers and employees in the face of repeated downsizing, cost-cutting, and demands to accomplish more with fewer resources. Stress brings out dysfunctional, abusive behavior in managers, and a form of generic harassment results. Emily S. Bassman creates a vision of the antithesis of an abusive environment: one that is enpowering, where fair treatment is lived out in daily practices, where employees choose to exert discretionary effort, creating a peak performance culture. In creating this vision, the author applies principles from Total Quality Management to human relationships in the workplace, especially to those between managers and subordinates. The unique contribution is putting W.E. Deming's quality principles into behavioral terms based on psychology and learning theory. The author effectively documents that a transformation of how employees are treated is necessary, and not primarily to increase employee satisfaction. Rather, the primary reason to use these principles is to create the conditions whereby every employee can reach their full potential, thereby maximizing their contribution to the business and achieving transformational, rather than incremental improvements in productivity.Bassman begins by mapping out the problem-defining and describing the various forms of abuse that surface in organizations, and clarifying how employee victims of abuse behave very similarly to victims of other forms of abuse. The unique elements of employee abuse are explained in terms of the nature of power in organizations. Why we persist in self-defeating, punishing interactions is explained with reference to principles of learning, and strategies are outlined for breaking the cycle of punishment and methods of negative behavior control. The author then moves from a consideration of individual abusive relationships to institutional abuse. How employees are treated is positioned as an ethical issue, and related to aspects of corporate culture, policies, and management practices. This leads into a discussion of the impact of employee abuse on organizations. Bassman documents the costs incurred by organizations that tolerate abuse, and describes some of the corporate programs that can be used to assess the extent to which employee abuse exists in the organization. The last section of the book deals with solutions, offering guidance for senior management teams that choose to involve themselves in an assessment and cultural change effort. This book is designed to educate management and senior leadership about the issues, and provide a roadmap for change, both for leaders and managers, and for those change agents (consultants, human resource managers) who may work with them. Seller Inventory # 9780899306735
Quantity: 2 available
Stock Image
Abuse in the Workplace: Management Remedies and Bottom Line Impact
Seller: Revaluation Books, Exeter, United Kingdom
Seller rating 5 out of 5 stars
Hardcover. Condition: Brand New. 224 pages. 9.75x6.75x1.25 inches. In Stock. Seller Inventory # x-089930673X
Quantity: 2 available
Stock Image
Abuse in the Workplace: Management Remedies and Bottom Line Impact
Seller: Mispah books, Redhill, SURRE, United Kingdom
Seller rating 4 out of 5 stars
Hardcover. Condition: Like New. Like New. book. Seller Inventory # ERICA797089930673X6
Quantity: 1 available