In every organization, there are hundreds of changes that could be made to increase efficiencies, gain market share, or improve profitability. But focus on the wrong change - no matter how expertly it is executed - can be organizational suicide: missed opportunities, lost momentum, damaged credibility, and squandered resources. Making Change Happen On Time, On Target, On Budget goes right to the heart of what it takes to thoroughly analyze the change needed, articulate a compelling 'business case for change' story, choose an approach that best fits the work culture, and take action to move employees from compliance to commitment. Confronting head-on the prevailing notion that 'one-size-fits-all,' Matejka and Murphy show clearly how each type of change initiative - continuous improvements to strategic redirections - requires varying styles of leadership, unique communication plans, different levels of staff involvement, and any number of other implementation strategies to overcome roadblocks and ensure successful completion. With best practices from successful change leaders and dozens of Action Tools - including a Tracking Map that summarizes the book's key learnings and a Tracking Planner to reuse for each change launched - this power-packed toolkit digs deep into the details of the authors' 6-step change process to show how every leader, manager, and positive change agent can make the right change at the right time with the right leadership.
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Ken Matejka, an award-winning educator, active trainer, and consultant, has delivered executive education courses and strategic retreats to numerous Fortune 500 companies including AT&T and US Steel. Currently professor of leadership and change management at Duquesne University and author of five business books, including A Manager's Guide to the Millennium, his work also has appeared in Training, Working Woman, and Dallas Morning News. Al Murphy, principal of Managing Change Consultants, is a 30-year veteran in organization development who has consulted with a variety of corporate, entrepreneurial, and not-for-profit clients including ALCOA, SONY, and the City of Pittsburgh Mayor's Office. He currently is also Senior Vice President, Organization Performance, at Citizens National Bank and an adjunct faculty member for Duquesne University's MBA program.
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